AI Integration Services for Your Existing Stack
We connect models, agents, and AI features to the CRM, ticketing, data stores, and internal apps you already run, through documented APIs, with the glue, guardrails, and monitoring real workflows need.
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Answers in brief
- What it is
- AI integration services connect AI capabilities, LLMs, agents, or models, to the systems you already run so they read the right data, trigger the right actions, and respect your security rules, through documented APIs rather than a platform you adopt.
- Who it is for
- Operations and IT teams with a stack of systems, CRM, ticketing, data stores, internal apps, who want AI wired into what they already run without breaking existing workflows or getting locked into a vendor.
- Cost
- Scope-based: we quote against your specific use case after a short discovery call rather than from a fixed price list, so you only pay for what you actually need.
- Timeline
- Most engagements reach a first production milestone within a 45-day delivery window once scope is confirmed, with weekly check-ins along the way.
- Risks
- The common failure is not the AI but a brittle connection that breaks quietly when a system changes. Vendor APIs have rate limits and terms, and legacy systems may lack access, so we surface these in a mapping pass before you commit.
- Next step
- Submit a short project brief through the form on this page; we reply within 24-hour on weekdays to schedule a scoping call.
Where and how we deliver
Our engineering team is based in Hangzhou and led by ex-Alibaba senior engineers who have shipped 20+ projects for 10+ clients.
We collaborate with US and EU teams on a remote schedule, with a 24-hour response commitment on weekdays so timezone gaps never stall a build.
Project communication, source control, and handover documentation stay in English, so distributed stakeholders can follow progress without friction.
Frequently asked questions
Can you connect AI to our specific CRM or ticketing tool? +
Usually yes if it exposes a documented API, but we confirm what can actually be connected in a systems and access mapping pass rather than promising blanket compatibility upfront.
What inputs do you need to start? +
A list of systems and what each is the source of truth for, API access and docs, the target workflow end to end, your security and data-location constraints, and the internal owners who can approve changes.
How do you handle permissions and data the AI should not see? +
Access is scoped during integration design so the AI reads only what it is authorized to, and we respect your roles, authentication, and audit rules throughout the build.
What happens when an API fails or a model returns bad output? +
We design error handling, retries, and rollback into the integration, and add monitoring with alerts so silent failures surface quickly instead of being noticed weeks later.
Do you lock us into a platform, and who owns the code? +
No. We integrate with your existing stack and hand over the integration code, which you own by default under terms written into the contract.
How do we get started? +
Submit a short brief through the form on this page. We reply within 24-hour on weekdays and schedule a systems and access mapping session to confirm what can connect.
Tell us about your AI project
Share a short brief and we will reply within one business day.